About Us

Your Partner In Business Process Improvement

About Morcelle and Associates

We are a team of executive professionals committed to meeting your holistic business goals.

Your goals are our goals!

Our focus, when working with you is developing comprehensive client satisfaction, employee retention, and revenue enhancement strategies.

With over 20 years in the industry, we understand what companies face every day in their challenge to drive profit while ensuring brand loyalty, employee retention and satisfaction.

We maintain the personal touch.  Our service ensures a team approach. We are a seamless extension of your department, not an outside vendor.

About Melanie Morcelle

Melanie Morcelle is a collaborative executive business consultant specializing in strategic expansion and innovation for fortune 500 companies.

Her focus is on people, process, and planning initiatives driving swift company growth, effective revenue cycle management, and continued revenue assurance.

Melanie partners with her clients, providing:

  • Effective CX strategies safeguarding brand loyalty
  • Operational excellence management principles
  • Innovative sales and marketing program development 

Melanie is an expert in talent acquisition, employee retention, and training and developing high-performance teams.

With over 20 years of rich leadership experience, Melanie has a successful history in executive roles, working in the financial services industry for companies across industries and around the world. She is also a recognized presenter, educator, and published author. 

Born and raised in Buffalo, NY, Melanie received a Bachelor of Arts degree in Economics from the State University of New York College @ Buffalo. She also pursued graduate studies in Creativity and Innovation.

Melanie volunteers her time in areas she is passionate about protecting children, caring for the elderly, economic independence for women, and the unemployed job seeker.  

  • Guardian Ad Litem volunteer, Lee County- certified and trained guardian advocate for abused and neglected children in foster care & court system.
  • Virtus trained – Nursing home eucharistic ministry volunteer
  • Dress For Success SWFL Volunteer – empower women to achieve economic independence
  • Career Confidence Volunteer – Assisting executive and professional job seekers across platforms on effective job search and career transition tools, techniques, and resources.

Residing now in Southwest Florida, Melanie enjoys golfing, kayaking, and biking.